Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with OOAK Supply.
Many of our products are produced in limited runs and may be offered as pre-orders. Please review the information below regarding order processing and shipping timelines.
In-Stock Orders
Items that are in stock and not listed as pre-orders will typically ship within 2 business days of purchase.
Once your order ships, you will receive tracking information via email.
Pre-Order Items
Products marked as Pre-Order are not immediately available for shipment.
Production begins after the pre-order period closes.
Please allow up to 3 business days after the advertised pre-order ship date for your order to be processed, packed, and shipped.
Example:
If a product states "Ships Beginning June 22nd", your order may ship anytime between June 22nd and June 25th.
Mixed Orders
If your order contains both pre-order and in-stock items, your order may be held and shipped together once all items are available.
Shipping Delays
While we do our best to meet all estimated shipping timelines, delays may occasionally occur due to:
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Manufacturing delays
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Carrier delays
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Weather events
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Supply chain disruptions
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High order volume
Estimated shipping dates are not guaranteed delivery dates.
Lost or Stolen Packages
OOAK Supply is not responsible for lost, stolen, delayed, or misdelivered packages once they have been accepted by the shipping carrier.
Customers are responsible for providing accurate shipping information at checkout.
Local Pickup
When available, local pickup orders can be collected at:
OOAK Supply
2551 Cole St, Suite H
Enumclaw, WA 98022
Customers will receive an email notification when their order is ready for pickup.
Contact
For shipping questions, please contact: